Refund Policy

First American News ( Refund Policy

First American News from time to time may allow free trial periods of their services or products at which time credit card charges will not be incurred. The date and times of these free trials will be posted on the website, and/or customers will receive advance notices. If a free trial of services or products is offered, and the customer decides to keep using the service or product following 1 (one) calendar day of the expiration of the free trial the credit card will be charged the amount specified on the free trial at which time no refund will be issued after that. If the service is a monthly subscription type, the services will be billed monthly using Automatic Recurring Billing (ARB). The user’s credit card will be charged on the anniversary month following the original registration date and will continue ARB unless the user cancels its subscription one (1) day prior to the billing cycle. If the service or product is a yearly (i.e. one, two, three, or five years) subscription type, there will be no refunds following the registration. However, if for any reason the customer is not completely satisfied, he/she can request for an exchange of one product equivalent in price within 30 days of purchase.  Additional charges may incur if the customer requests an exchange of greater value.

All customers are required to maintain all charges current and agree to submit any/all changes necessary such as changes of credit cards and new expiration dates. Failure to maintain charges current or good account records may cause suspension of account services without notice.

Contact information

8601 Six Forks Road, Raleigh, NC 27615

+1 (720) 734-3200